Privacy and Data Protection

This section explains key terms used in this Privacy Policy, helping you understand how we use personal data at Soulvyn.

We collect personal data to provide and improve our services while respecting your privacy and legal rights.

Information you actively provide helps us tailor our courses and communications to your needs.

• Contact details such as your name, email address, and phone number.
• Payment information required to process course enrollments and purchases.
• Feedback and surveys submitted to improve Soulvyn’s offerings.
• Account registration data including username and password.
• Preferences and interests to customize spiritual growth recommendations.
• Correspondence and communication records with Soulvyn support.

Some data is collected automatically to ensure smooth operation and enhance your experience on soulvyn.pro.

• IP addresses used for security monitoring and location verification.
• Browser type and version to optimize site compatibility.
• Device information including operating system and screen resolution.
• Usage patterns such as pages visited and time spent on the site.
• Cookies and similar tracking technologies to remember preferences.
• Referrer URLs indicating the source of your visit to our website.

We work with third parties to deliver our services effectively and securely, always safeguarding your data.

• Payment processors handling transactions confidentially.
• Hosting providers maintaining our website infrastructure in Switzerland.
• Marketing and analytics partners helping us understand user behavior and improve Soulvyn.

Personal data collected is used solely for specified, legitimate purposes aligned with our service delivery.

• Processing course enrollments and managing user accounts.
• Communicating important updates and service information.
• Improving and personalizing the Soulvyn platform experience.
• Ensuring security and preventing unauthorized access.
• Analyzing user engagement to enhance course content and delivery.
• Supporting customer service and resolving inquiries.
• Complying with legal obligations under Swiss and EU laws.
• Managing marketing and promotional communications upon consent.

Our processing activities rely on recognized legal bases ensuring your data is handled lawfully.

• Performance of a contract when you enroll in our courses.
• Compliance with legal obligations applicable to Soulvyn.
• Legitimate interests such as maintaining platform security and improving services.
• Your consent where required for processing marketing communications or certain data types.

Soulvyn uses cookies to provide a seamless and user-friendly experience while respecting your privacy choices.

Our cookies include essential cookies, performance cookies, functionality cookies, and targeting cookies used responsibly.

Cookies are grouped depending on their function: necessary for operation, preference remembering, analytical, and marketing.

You can control cookie preferences through your browser settings or the cookie banner provided on soulvyn.pro.

Learn more about our cookie use in the Cookie Policy section available on the website.

Sharing personal data is limited and conducted only with trusted parties essential to course delivery and service.

• Sharing with payment service providers to securely process transactions.
• Collaborations with IT service providers for platform hosting and maintenance.
• Authorized marketing and analytics partners for user experience insights.
• Authorities when legally required to comply with Swiss or European regulations.
• No sale of personal data to third parties.
• Data sharing is performed with contracts ensuring confidentiality and compliance.

Data transfers outside Switzerland or the EU are subject to strict safeguards conforming to privacy law.

We ensure appropriate protections such as Standard Contractual Clauses are in place for any international data transfers.

Personal data is kept only as long as needed to fulfill the purposes outlined or to meet legal requirements.

Account information is retained until you delete your account or after inactivity for a defined period.

Correspondence and support communications are stored for service quality assurance typically for up to 5 years.

Technical logs for security reasons are kept for limited durations and anonymized when possible.

When data is no longer necessary, it is securely deleted or anonymized to protect your privacy.

Soulvyn implements rigorous security protocols to protect your personal data from unauthorized access and breaches.

• Use of encryption for data transmission and storage.
• Regular security assessments and system updates.
• Access controls limiting data to authorized personnel only.

You have rights concerning your personal data which Soulvyn supports fully in accordance with applicable laws.

• Right to access your personal data held by Soulvyn.
• Right to correct inaccurate or incomplete data.
• Right to request deletion of personal data in certain circumstances.
• Right to restrict or object to certain processing activities.
• Right to data portability allowing transfer of your data to another provider.
• Right to withdraw consent at any time where processing is based on consent.
• Right to lodge a complaint with a supervisory authority if you believe your data is mishandled.
• Soulvyn commits to responding promptly and transparently to your rights requests.

Soulvyn is committed to protecting your personal data and respecting your privacy under the General Data Protection Regulation (GDPR). This section outlines how we collect, use, and safeguard your information.

These GDPR provisions apply to all users residing in Switzerland and the European Union who interact with Soulvyn's spiritual growth courses and related services.

• We collect personal data only for clearly specified legitimate purposes connected to our service provision.
• Personal data is processed lawfully, fairly, and transparently with your knowledge and consent where required.
• Data minimization principles are followed, retaining information only as necessary to fulfill the purpose.
• You have rights to access, rectify, erase, restrict, or object to the processing of your personal data.

If you believe your data rights have been infringed, you are entitled to lodge a complaint with the relevant supervisory authority in Switzerland.

Requests concerning your privacy rights can be submitted via our contact page or by mail to our office at Hauptstrasse 120, 3855 Brienz, Switzerland.

[email protected]

Soulvyn strives to respond to all privacy rights requests within 30 days, ensuring transparency and timely communication.

By subscribing to Soulvyn’s newsletters or promotional materials, you consent to receive information about upcoming spiritual growth courses and special offers tailored for entrepreneurs.

You can withdraw your marketing consent at any time by clicking the unsubscribe link found in all our email communications.

Our services are not directed at individuals under 18 years old. We do not knowingly collect personal data from children without parental consent.

Soulvyn’s website may contain links to external sites. We do not control or accept responsibility for the privacy practices or content of these third-party platforms.

Soulvyn may update this privacy policy periodically. All changes will be communicated through our website and take effect immediately upon posting.